StockMyTank reserves the exclusive right to approve, delete, reject or place any seller listing as “pending” on the website. StockMyTank can at any time, suspend or ban seller accounts from the platform, for any reason at all, but not limited to: poor shipping practices, inaccurate listing descriptions or lack of customer service. As a seller, you agree to treat all customers equally in transactions and communicate any changes to shipping or arrival times before shipping an order. Sellers also agree to take responsibility for the cost of any “Dead on Arrival” shipments of aquatic life. Sellers who do not meet these terms may have their funds withdrawal requests denied. If a seller does not feel comfortable shipping an item, they should communicate a written decision to the buyer within 48 hours of a purchase being made and notify StockMyTank. All seller listings must remain as updated as possible in regards to the availability and status of an item. All sellers are to abide by both the federal and state laws applicable to their jurisdiction.
Breach of Sale
In an effort to protect registered Buyers and Sellers on StockMyTank and preserve the business practice standards that we uphold, we have implemented a Breach of Sale Policy. A Breach of Sale is when a Buyer or Seller fails to complete an agreed upon transaction with another Buyer or Seller. Not only does this action break down the trust involved in trading on the StockMyTank website, but it can also result in the suspension of a buyer or sellers account. If a seller accepts a sale on StockMyTank, they are obligated to complete the transaction with the buyer, outside of an exceptional circumstance. This policy works along with our Ratings and Reviews System. A Buyer or Seller has the right to post negative feedback regarding any breach of sale on the offender’s ratings and reviews profile.
When a user fails to complete an agreed upon transaction, the other user involved in the transaction has the right to file a complaint against the offender with StockMyTank. When a complaint has been filed against a user, the following policy procedures may be implemented (at the full discretion of StockMyTank):
* First Offense: Written warning.
* Second Offense: Written warning and 30 day suspension of user privileges.
* Third Offense: Written warning and one hundred twenty (120) day suspension of user privileges.
* Fourth Offense: Permanent ban or selling privileges revoked.
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