Shipping Countries: United States (US)

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Ready to ship in 3-5 business days

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Shipping Policy

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**** DUE TO HOLIDAY SHIPPING DELAYS AND COLDER TEMPS ACROSS THE NATION - SHIPPING IS ON A CASE BY CASE SITUATION UNTIL FURTHER NOTICE **** Papa Shrimp ships on Mondays unless otherwise notified. Exceptions will occur on holiday weeks where shipping livestock is not recommended due to shipping delays or if weather conditions are not condusive to shipping healthy livestock. Live animals are shipped USPS priority 1-3 day shipping for a flat rate of $20.00 (** currently USPS is arriving around 3 - 4 days after shipped **)

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Refund Policy

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Our fish and shrimp are guaranteed to arrive alive or your will receive a full refund (shipping not included in refund however, shipping will be covered if order is reshipped) In the rare occurrence of DOA's: 1. Submit *THREE CLEAR PHOTOS* of the deceased animals in the unopened bag, outside of unopened box showing any damage in shipping and any other pictures to document your claim within TWO HOURS of delivery. - (Be sure to inspect all fish/shrimp carefully) 2. Send email with order number in subject line with attached photos as indicated in step 1 - papashrimpaquatics@gmail.com 3. Any shipment routing changes on the part of the customer will result in voiding our live arrival guarantee. Shipping Charges are non-refundable

Vendor Information

• Store Name: Papa Shrimp
• Vendor: Papa Shrimp
• Address: Terrell, TX 75160
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